Returns

REPLACEMENT AND RETURNING OF ITEMS

– You can return items within 14 working days from the date of receipt.

– Return the item packed in original packaging and mail it in the envelope or box to the address highlighted on the site. On that occasion, write your address correctly, because otherwise we will not be able to provide you with a refund.

– If we sent the wrong item we will bear the cost of return by sending another item of the same or a bit higher value than value of postage you have paid. Send item back to the address on the website and in the package insert proof of payment of postage.

– In return, all items MUST be in original condition – unworn and unused, otherwise we can not do refund.

– If your package is returned to us without our error, we can not accept expenses for second sending.

– In any case where a product is defective, we bear the cost of return in any other case we can not accept payment of expenses or expenses of second sending.

REFUNDS PAID BY A PAYMENT CARD

In the case of returning goods and return to the buyer who has previously paid in one of the credit card, in part or in full, regardless of the reason for the return, www.redstarshop.rs is required to make the refund only to VISA, EC / MC and Maestro payment which means that the bank will perform the request of the seller refund to the account.

ITEMS WITH THE SERVICE PRINTING

– Items that do the servicing printing (jersey, mug …) are not subject to the right of claim, unless the product is damaged. We also do not bear responsibility if player changes the number or leaves the club.

– If you need adittional information visit page CONTACT and send your inquiry.

Full terms are available on the Privacy Policy page.